Privacy & Cookie policy

By installing our mobile application on your private smartphone, you accept the terms and conditions of this Privacy Policy and the processing of your personal data.

 

Personal data controller

Responsible for the processing of your personal data is:

COMPANY NAME
Deversify AB

CORPORATE IDENTITY NO:
559067-6788

ADDRESS
Salagatan 23 
753 30 Uppsala, Sweden

E-MAIL
support@getacetrack.com

 

Information about personal data we collect

When you register an account with Acetrack’s app, we collect the following personal data from you: your email address, username, birth date and height.

When you continue using the app you regularly upload personal data onto your account such as, depending on your use of the app; your breath acetone levels, your exhalation profiles, and optionally manually edited blood ketone levels.

In an ongoing effort to improve our app, additional personal data may be collected from you. In such cases we will contact you for an approval and when the personal data collection takes place.

Our use of your personal data

Your privacy is important to us and we will only process your personal data in accordance with this Privacy Policy and relevant personal data regulation.

 

Customer relationship as a legal ground

It should be noted that marketing sent by Acetrack to you on the basis of a customer relationship as a legal ground for processing personal data, does not require a consent. Such data will be processed and used in compliance with relevant personal data regulation.

Marketing will only be sent to you by Acetrack; no personal data will be transferred to third parties for marketing purposes (other than possibly to service providers on assignment by Acetrack, however these providers do not have any rights to use the data for any other purposes than to what they have been assigned to, on behalf of Acetrack).

Opt-out from marketing

In case you do not want Acetrack to use your personal data for the purpose of marketing, you may at any time opt-out from receiving any further messages by clicking the "unsubscribe" link at the bottom of such a message, or by using such opt-out features as are available in the app settings.

Rectification of personal data

You have the right to request access to and rectification or erasure of your personal data processed by Acetrack. If a request for rectification concerns data that is necessary for Acetrack to offer the services Acetrack’s app provides, such requests will have the effect that your account will be terminated at Acetrack.

If you wish to exercise this right, please contact us at support@getacetrack.com. An application shall be made in writing and must be signed by you. Alternatively, you can also rectify your personal data by deleting your account via the app.

Transfer of data

Personal data collected from you may be shared with third-party providers of Acetrack that process personal data on behalf of Acetrack; such as server hosting providers, data storage providers, companies carrying out system and sales performance monitoring, customer support systems- and payment service providers. These service providers will be considered processors of your personal data.

At times, some of your personal data by may be transferred and processed to processors, as described above, that are established in the United States or other countries (some of which will be outside the EEA). Acetrack will always apply safeguards to protect your personal data from unauthorized disclosure. We may also transfer your personal data in the event that our business (or part of it) is sold, for instance as part of a merger or acquisition. In case of transfer of data to third parties that are outside of the EU or EEA and that do not offer an adequate level of data protection, Acetrack will apply the EU Commission’s model clauses and/or binding corporate rules, or similar instruments/mechanism, for the safeguarding of integrity and security.

In no event does Acetrack transfer personal data to third parties with the right for such parties to use the data other than on behalf of Acetrack.

Acetrack may further disclose your personal data in order to comply with a legal or regulatory obligation, if we reasonably believe that this is required by law, regulation or other legislation, or in order to protect and defend Acetrack, our business partners or users’ rights and interests, subject always to relevant applicable personal data regulation.

Portability

You have the right to receive your personal data which you have provided to Acetrack, in accordance with relevant personal data regulation, provided that such request does not adversely affect the rights and freedoms of others.

Complaints

If you have any questions or complaints about our processing of your personal data, you are welcome to contact us at support@getacetrack.com. You also have the right to lodge a complaint with a supervisory authority.

Children

If you are under age 13, you are not allowed to submit any personal data through our app. Further, we encourage parents and legal guardians to monitor their children’s Internet use and to help us in enforcing our Privacy Policy by instructing their children to never provide any personal data through our Service without their permission. If you become aware that a child under the age of 13 has submitted personal data to us, please contact us at support@getacetrack.com.

 

 

Cookie Policy

How we use cookies

We use cookies for several reasons. Unfortunately, there are no industry standards for disabling cookies without completely disabling the functionality and features they add to this site. We recommend that you leave cookies enabled.

What are “Cookies” and what are they used for?

This policy explains how cookies are used on getacetrack.com, which cookies can be created when you visit the website and how they are handled and removed.

By visiting our site without changing your settings, you agree that this cookie policy always applies when you visit our site – from any device.

What are cookies?

 This site https://shop.getacetrack.com and https://getacetrack.com uses so-called cookies. Cookies are small text files that are sent to and stored on your device (mobile, computer or tablet) and are often found on the Internet. Some are necessary for you to fully utilize the functionality of the website, while others are used to enhance your user experience and facilitate site navigation.

For more information about cookies visit:
https://en.wikipedia.org/wiki/cookies

Deactivate cookies

You can prevent cookies by adjusting your browser settings. You can also set your browser to notify you when it receives a cookie. This way, you have the opportunity to accept or reject the cookie. More information on this is available from the manufacturer of your browser. You can also find more information at youronlinechoices.eu.

Be aware that disabling cookies affects the functionality of this and many other websites that you visit. Disabling cookies will usually result in you also disabling certain features and features of this site. Therefore, it is recommended that you do not disable cookies.

If you do not want to receive cookies in general or simply refuse certain cookies, you can change your browser settings accordingly. Instructions on how to do this are available on each browser’s website:

For Internet Explorer:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
For Firefox:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
For Apple Safari:
https://support.apple.com/en-us/HT201265
For Google Chrome:
https://support.google.com/chrome/answer/95647

Disable Cookies from Facebook:

https://www.facebook.com/help/cookies/
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
Disable Cookies from Twitter:
https://help.twitter.com/sv/rules-and-policies/twitter-cookies

 

Use of information & data

The information we collect from you can be used for:

  • Customize your visitor experience and meet your personal needs
  • Provide customized ads
  • Improve our site
  • Improve our customer service and your customer service needs
  • Contact you via email or newsletter
  • Manage contests, offers or surveys

 

 

We use these cookies 

Newsletter and blog related cookies

This site offers newsletter or email subscription services and cookies can be used to remember if you are already registered and if you want to see certain messages that can only be valid for subscribers.

Cookies for site settings

To give you a good experience on this site, we offer the feature to change your settings for how this site works when used. To remember your settings, we must set cookies so that this information is saved.

Digital marketing cookies

These cookies are used to deliver different types of targeted digital marketing. They store user data and behavioral information, which allows advertising services to create audiences depending on variables such as; Age, gender, location, interests, behavior on your website, search engine behavior and social media behavior.

Third-party cookies

In some special cases, we also use cookies provided by trusted third parties. The following sections describe what third-party cookies you may encounter through this site.

 

Google Analytics

This site uses Google Analytics, which is one of the most widely used and trusted web analytics solutions to help us understand how we use the site and how we can improve your experience. These cookies can track things like how much time you spend on the site and the pages you visit so that we can continue to produce engaging content. More information about Google Analytics cookies can be found on the official Google Analytics page.

We sometimes test new features and make subtle changes to how the site is delivered. While testing new features, these cookies can be used to ensure that you get a consistent experience while understanding what optimizations our users appreciate most.

With the Google Analytics service, we use cookies to collect information about how visitors use our sites. We collect the information and compile reports to help us improve the experience. Cookies collect anonymous information, including the number of visitors to the websites, where the visitors come from and which pages they visit. Google Analytics uses only first-party cookies to collect data.

We use display advertising and remarketing with Google Analytics to advertise online.

Third-party providers, including Google, display our ads on websites across the Internet.

We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on past visits to our website.

Visitors can opt out of Google’s use of cookies by visiting Google’s ad settings:
http://www.google.com/settings/ads

or by visiting:
https://tools.google.com/dlpage/gaoptout

 

Facebook

We use the so-called Facebook pixel. This cookie is placed by Facebook and enables Us to measure, optimize and build target groups for advertising campaigns used on Facebook. It also enables Us to see how our users move between devices when they come to our website and Facebook. It ensures that the Deversify’s Facebook advertising is viewed by our users who are likely to be interested in such advertising by analyzing what content a user has seen and interacted with on our website.

Facebook gets information when you visit these sites and apps, including device information and activity information, without any further action from you. This happens whether you have a Facebook account or are logged in.

To opt out, visit:
https://www.facebook.com/ads/preference

 

Twitter

We use Twitter’s Conversion Cookie. This cookie is placed by Twitter and enables Deversify to learn how our users have interacted with our marketing on Twitter. It also allows Us to identify users who have used their mobile device (smartphone, tablet) to view Our marketing on Twitter and later visited the getacetracks’s website on a desktop computer.

To opt out, visit:
http://optout.aboutads.info/

 

Google Tag Manager

This site uses Google Tag Manager which distributes and helps us integrate, manage and keep track of our marketing tags (code snippets or tracking pixels). Tags are code snippets or tracking pixels from third-party tools (such as HotJar, Google Analytics, Facebook, etc.) These tags tell the Google Tag Manager what to do. The tags are small code elements that are used, among other things, to measure traffic and see the behavior of website visitors, to understand the effect of online advertising and social channels. Google Tag Manager also helps us have better re-marking. It also helps us to test and optimize the site.

The tag management tool itself (which implements the tags) is a domainless cookie domain that does not record personal information. The tool enables other tags that can for their part record data under certain circumstances. Google Tag Manager does not have access to this information. If the recording is disabled at the domain or cookie level, this setting will remain for all tracking tags implemented with Google Tag Manager.

If you’ve disabled certain cookies, Google Tag Manager will take this into account.
More information about Google Tag Manager privacy practices can be found at:

Visitors can opt out of Google’s use of cookies by visiting Google’s ad settings:
https://policies.google.com/privacy?hl=en

and Terms of Service at:
https://www.google.com/analytics/tag-manager/use-policy

 

LinkedIn

We also use LinkedIns Insight Tag. This cookie is placed by LinkedIn and enables Us to measure, optimize and build audiences for advertising campaigns that appear on LinkedIn. In particular, it enables the Company to see how our users move between devices when they open the Company’s website and LinkedIn, to ensure that the Company’s marketing on LinkedIn is viewed by our users who are likely to be interested in such advertising by analyzing what content a user has seen and interacted with on the Company’s website.

To opt out, visit:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

 

Shopify

We use a so-called Shopify integration to conduct e-commerce on this domain.

These Cookies are being utilized by Shopify:

  • _shopify_fs:
    We use this cookie to help us analyze how users use our site.
  • _shopify_s:
    We use this cookie to help us analyze how users use our site.
  • _shopify_sa_p
    We use this for marketing and referral analysis.
  • _shopify_sa_t
    We use this for marketing and referral analysis.
  • _shopify_uniq
    We use this cookie to help us analyze how users use our website.
  • _shopify_visit
    We use this cookie to help us analyze how users use our website.
  • _shopify_y
    We use this cookie to help us analyze how users use our website.

The Shopify integration saves the following data from you who shop on our domain:

  • First and last name.
  • IP address (collected automatically);
  • name, email, delivery and billing address, payment information, company name, phone number, IP address, order information you start, information about the Shopify-supported merchants you visit, and information about the device and browser you use.

We can share this data with Shopify.

To opt out, visit:
https://help.shopify.com/en/manual/your-account/privacy/GDPR

 

Mailchimp

Mailchimp is an all-in-one marketing platform that helps you manage and talk to your clients, customers, and other interested parties. We use Mailchimp for our newsletter and embed sign up form.

The Mailchimp cookie is called:

  • AVESTA_ENVIRONMENT
  • _abck
  • _ak_bmsc
  • _bm_sz

 

This cookie expires at the end of your session.

For more information:
https://mailchimp.com/legal/cookies/

 

Opting out and attribution

 If you have given us your personal information, you have the following rights;

  • To see the user information that you have provided to us
  • Request that we correct any errors, outdated information or omissions in user information that you have sent to us
  • To request that your user information is not used to contact you
  • Request that your user information be removed from all call lists we use

To exercise any of these rights, please contact us at support@getacetrack.com We will, as soon as possible, change, correct or update your information and notify you of the actions we have taken.

Storage when visiting our website:

  • For information for analysis and statistics, we use Google Analytics
  • For segmented, depersonalized and interest-based audiences used in digital advertising and conversion tracking in social channels. We use Facebook as an advertising channel.
  • Cookies for 24 months, but you can remove or refuse them in your browser settings (see our Cookies policy for more information)
  • Attached files in forms, e-mail; By attaching documents containing personal data, you agree that we have this information.
  • Newsletter; In order to share news relevant to our industry and present our offers, we send out our newsletters to people who have chosen to receive them. To send out these newsletters, we save e-mail addresses for our subscribers. We are responsible for your personal data and our supplier MailChimp is an assistant in using and saving this personal data. Our subscribers can deactivate their subscription at any time using the deactivated subscription via the newsletter.

 

What data do we use for and how long do we store it?

We use data for digital advertising in social channels. The data is also used for statistical purposes, which allows us to make important functional changes to the website to improve your web experience with us and our services for you. We may already send you newsletters already, but if you do not want to receive these, you can cancel your subscription. For other questions about personal data or information you receive, contact us. Information about this can be found further down.

We can sometimes send you updates about our services, our company, legal documents, offer customer support or send a marketing email. Except for cases where we are required to do so by law (such as the data breach notification), you have the option to unsubscribe from receiving these messages at no cost.

  • Website visits; up to two years
  • “Measuring pixels” in social channels; up to 180 days
  • Form; for an indefinite period or until the person who owns the information contacts us and requests that the information be deleted
  • Attachments sent via forms or e-mail; for an indefinite period or until the person who owns the information contacts us and requests that the information be deleted
  • E-mail messages; For an indefinite period or until the person who owns the information unregisters his subscription

What information do we share with others?

We may agree with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research, marketing and advertising services (including advertising on third party websites, social media and profiling) and campaign management.

We only provide these companies with the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited from using this information for their own marketing purposes or from sharing this information with anyone else. We may transfer personal data that we collect from you to third party data processors in countries outside the European Economic Area in connection with the above purposes. Such transfer of your personal data will be carried out in accordance with applicable laws and we process the information in a manner consistent with this Privacy & Cookie Policy. However, we will not disclose your information to other companies or other third parties for your own marketing purposes unless you have agreed that we do so.